Refunds & cancellation
Last updated: 18 October 2026
Membership
- Membership is a one-off payment for the period shown (1 month or 1 year). It does not renew automatically, so there is nothing to cancel.
- If you were charged twice or charged by mistake, tell us within 7 days at and we will refund the extra payment to the same UPI account.
- Unused time on a membership is not refunded.
Support payments
Support payments are voluntary contributions and are not refundable, except for duplicate or mistaken payments reported within 7 days.
Boosts and Featured hub plans
- If we remove a boosted request or close a featured hub for a reason that is not the member's fault, we refund the unused share.
- Otherwise boosts and Featured plans are not refundable once they start.
Payments we cannot match
If you paid by UPI but we could not find your payment, reply to our email with a screenshot showing the transaction ID, amount and date. We will check it again within 3 working days.
How refunds are paid
Refunds go back to the UPI ID or account you paid from, usually within 5–7 working days of approval.
Book Credits
Credits have no cash value and are never refunded as money.
Contact:
